Transparency was a popular word in last year’s Presidential campaign, and I personally believe that transparency is very important when it comes to managing design and construction firms. Show me a firm with low morale and high turnover, and I’ll show you a firm with communication breakdowns in the organization, Show me a firm that shares information with its people and listens to those who do the work, and I’ll show you a firm with higher morale and lower turnover. Here are a few tools that can help facilitate the communication process:
Share the company business plan with all employees. Most people who work at a company care about the company and want to know what the goals are and how they can contribute to its success.
Communicate expectations and conduct employee reviews regularly. Employees want to know how they’re doing even if they’re not doing well.
Post financial results on a company Intranet page or internal company blog. Often, the rumor mill is much worse than the actual performance and it’s important for people to know the facts even when they’re not so good.
Invite people at the staff level to meet periodically with top management. Having staff level people meet with the top managers is an opportunity for both parties to communicate with each other. This can help identify and resolve potential problems within the organization. .
Conduct confidential employee surveys and report the results. Many employees will not share concerns publicly for fear of jeopardizing their employment. Confidential surveys can help uncover many of these areas of concern.
It’s amazing how dysfunctional organizations can become simply because people either don’t talk to each other or misunderstand views from the top. Preventing these types of breakdowns is important and managers who take steps to listen to the people they depend on each day will do better than those who don’t.
Interested in a management audit for your company? Contact John P. Kreiss at (508) 393-4944 or jkreiss@sullivankreiss.com.
follow John P. Kreiss on twitter.
Filed under: Management, Uncategorized | Tagged: SullivanKreiss, SullivanKreiss Business Brokers Design Construction Real Estate, SullivanKreiss Executive Search Design Construction Real Estate, SullivanKreiss Executive Search for Architecture, SullivanKreiss Executive Search for Construction, SullivanKreiss Executive Search for Consulting Engineering, SullivanKreiss Executive Search for Landscape Architecture, SullivanKreiss Executive Search for Planning, SullivanKreiss Executive Search for Real Estate, SullivanKreiss Headhunters for Architects, SullivanKreiss Headhunters for Construction, SullivanKreiss Headhunters for Engineers, SullivanKreiss Headhunters for Planners, SullivanKreiss Headhunters for Real Estate, SullivanKreiss Jobs for Architects, SullivanKreiss Jobs for Construction, SullivanKreiss Jobs for Landscape Architects, SullivanKReiss Jobs for Planners, SullivanKreiss Jobs for Real Estate, SullivanKreiss Management Audits for Architecture Engineering Planning Environmental Consulting Firms, SullivanKreiss Management Consultants for Architecture Engineering Planning and Environmental Consulting firms, SullivanKreiss MErger and Acquisitions Consulting for Construction, SullivanKreiss Merger and Acquisitions Consulting for Consulting Engineering, SullivanKreiss merger and acquisitions consulting for Planning, SullivanKreiss Merger and Acquisitions for Architecture, SullivanKreiss Merger and Acquisitions for Consulting Engineering, SullivanKreiss Merger and Acquisitions for Landscape Architecture, SullivanKreiss Merger and Acquisitions for Planning, SullivanKreiss Planning Jobs, SullivanKreiss recruiting for Architecture, SullivanKreiss recruiting for Construction, SullivanKreiss recruiting for consulting engineering, SullivanKreiss recruiting for Landscape Architecture, SullivanKreiss recruiting for Planning, SullivanKreiss recruiting for Real Estate
